Programme de certifications Paessler

Le programme de certifications professionnel Paessler a été créé pour les professionnels de l'informatique et de la vente ayant des compétences en matière de conseil et d'assistance technique, et possèdant des connaissances approfondies dans la vente de PRTG Network Monitor. Montrez à vos clients le professionnel certifié PRTG que vous êtes, en participant activement à ces tests de certification proposés par la société Paessler.

 


Paessler Certified Sales Professional 2017

Comme professionnel de la vente, vous connaissez parfaitement les fonctionnalités phares de PRTG et vous êtes le meilleur intermédiaire pour conseiller vos clients. Votre rôle est aussi de guider les clients dans le choix des licences et de les assister lors de la commande, des renouvellements de maintenance et des mises à niveau de licence.

Pour passer votre certification, veuillez effectuer le test en ligne, celui-ci coûte € 10

Vous souhaitez vous entrainer avant de passer le test ?
Test blanc Certified Sales Professional de Paessler (gratuit) ici

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Paessler Certified Monitoring Expert 2017

Les experts du monitoring ont une connaissance technique approfondie de PRTG. Ils peuvent présenter des démonstrations de PRTG à leurs clients et proposer une consultation auxs clients à la recherche de la solution de surveillance adéquate. Ces experts sont en mesure de discuter des options de l'architecture réseau et de fournir un soutien de premier niveau à leurs clients. Ils peuvent également aider les clients à déterminer la licence la mieux adaptée aux besoins du client.

Pour passer votre certification, veuillez effectuer le test en ligne, celui-ci coûte € 100

Vous souhaitez vous entrainer avant de passer le test ?
Test blanc Certified Monitoring Expert de Paessler (gratuit) ici

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FAQs

How much do the online tests cost?

The Paessler Certified Sales Professional test costs €10.

The Paessler Certified Monitoring Expert test costs €100.

How can I pay for a test?

We accept payment by credit card. Kindly note that no additional registration is necessary.

Will I get a receipt for the test?

Yes, you will receive a receipt via email right after you purchased a test or training.

Are there any time limits?

Yes, after the registration for our learning system you need to activate your account within 72 hours by using the link in the email, which was automatically sent to you, otherwise the link will expire.

If you do not log into your account for more than 30 days, your account will be deactivated.

When you enroll for a certification course, you need to finish the test within 6 weeks. When exceeding this time period, you cannot resume the test and you would have to enroll for a new one.

Can I use external resources?

Yes, the Paessler tests are “open book”.  You may use all online resources including our website www.paessler.com, that you'd like.

We strongly recommend having a PRTG installation running during the test to check specific settings or options, especially when working on the Monitoring Expert test.

All Paessler’s certifications are online and, as such, rely on the honor system to prevent abuse. We trust that you’ll answer the questions yourself, and that the name you give us for the certificate is correct.

How many questions are on the test? How much time do I have to complete the test?

The Paessler Certified Sales Professional test consists of 40 questions.  The time limit is 1.5 hours.

The Paessler Certified Monitoring Expert test consists of 55 questions.  The time limit is 2 hours.

You can pause the test at any time, and resume it later.  The time counter will also be paused, so you will have the same amount of time remaining when you return to the test.

What types of questions are on the test?

All questions in this test are either single or multiple choice. The type of question will be indicated within the test. For multiple choice questions you must select all of the correct answers to receive full points for that question.

What is the passing mark?

The passing mark for both tests is 70%.

Can I pause the test in the middle, and resume it later?

Yes, you can pause your test at any time, and resume it later. The time counter will also be paused, so you will have the same amount of time remaining when you return to the test.

What if I lose my network connection during the test?

You can use your email address and password to log back into your test, to continue when your network connection has been restored.

How long is a certification valid? How can I re-certify?

Each certification is valid for two years, starting with the date you passed the test. To re-certify yourself after two years, simply take the test again.

Do I have to take a training course?

No, you are not required to participate in any training courses before taking these tests. However, we do recommend a training course before starting the Paessler Certified Monitoring Expert exam.

How many attempts do I get?

If you fail the test, you can take the test again as many times as you would like, but you will also have to pay for each attempt.

In what languages are the tests available?

The tests are only available in English.

Do I receive something from Paessler when I pass a test?

Yes, once you have passed either of the tests, you will be able to download a PDF certificate that shows the name of the certification, your full name, the company name and the date you have passed the test. To do so, please open the course and click on "Download your certificate". Furthermore, you will receive a notification email with a link to download your Paessler Certified Partner logo.

Why do I need to enter my name and address during the registration process?

Please enter your full name, company and email address in order to receive a personalized certificate once you have passed the test. Registering at the Paessler online certification and e-learning platform will let you take additional courses provided by Paessler as well as pausing and resuming your test if needed. This will also permit you to resume the test if you have network problems during the test.

The name and address information you enter here will not be used by Paessler for any purpose other than administering these tests.  We will not pass on your information to any third parties.  You will not be registered for any mailing lists.

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Who should I contact if I have problems or questions?

If you face any insecurities or doubts while working on the test, you can pause the test and return to the general overview of the course you are working on. You can contact the Paessler Training Team at [email protected] for any problem or question. We are happy to assist.

Does my entire company profit from the certification?

Sure. According to the Paessler partner program you are required to obtain certain certifications in order for your company to reach the next partner level. However, the certifications are tied to one person only, meaning if the certified person leaves the company, the certification is gone as well.

 

If you have any other questions about Paessler's certification program, please contact [email protected].